Helping Leaders Make Happier Workplaces
Our range of services are here to help you. Learn more below.
Mediation is a process in which a trained, neutral third party helps people create mutually satisfying solutions to some dispute or communication problem. Every mediation ends with people who understand what is expected of them. And, they have already agreed to meet those expectations.
Facilitated conversations simply allow those in conflict to talk about the issues at hand while a neutral third party is present and assisting in brainstorming a resolution.
CALL US IF YOU’RE DEALING WITH:
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Chronic lateness or absenteeism.
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An employee or contractor not meeting expectations.
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Contractors or sales people misrepresenting your firm.
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Coworkers whose argumentative relationship gets in the way of productivity.
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Unhappy clients looking for remediation or ways to improve the working relationship.
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Or, you and your business partner just aren’t seeing eye-to-eye anymore.
Mediation is confidential, voluntary, and typically less expensive than either firing and hiring a new employee or using a lawyer for legal services.
All our conflict resolution services are typically arranged through a team leader, business owner, or HR representative. But if you’re dealing with a problem yourself, feel free to contact us for a free consultation.
For more information or to schedule an appointment, call 703-951-6647.
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PERK Up Your Workforce
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*Listen! How to Be a Better Manager* - now offered online
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Resolve Conflict Now
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Master Civility at Work
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Empathy for Client Communications
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Finding Shared Purpose
These are just a few of our off-the-shelf trainings. We also customize trainings to teach your team how to be a better leader; how to build an engaged, productive, and resilient team; and how to resolve conflicts at work.
Our trainings are always research-based and include practice skill development exercises.
CALL US IF YOU:
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Have seen an uptick in stress and a decrease in productivity on your team.
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Want to learn keys to becoming a better manager or team leader.
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Are putting together a larger meeting or retreat and need to spend part of the time on setting ground rules.
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Feel like your team needs to define its own group norms.
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Are worried about a difficult relationship potentially escalating into a hostile situation.
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Hear about or observe ethnic or racial jokes or slurs in the office.
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Were told you need to listen to your staff or clients more.
Special Training Now Offered Online!
* Be the leader employees feel heard by, appreciated, and trust. *Listen! How to Be a Better Manager is an online self-paced course.
Hiring a professional facilitator allows you to fully participate in the meeting process - whether it is focused on decision-making, strategic or programmatic planning, project management, team-building, or just an exploration of a specific issue.
A PROFESSIONAL FACILITATOR WILL:
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Consult with you to figure out what’s needed for your team.
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Help you clarify meeting goals and expectations.
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Make sure the right people are invited to participate.
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Identify a process for the group to make decisions.
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Ensure all participants feel welcome and heard.
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Hold people accountable for the decision-making process.
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Ensure the meeting sticks to the predefined time.
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Use research-backed methods to build team productivity.
Consultations are always necessary for facilitation because every team’s needs and goals are unique. There are so many options for holding great conversations that advance a group’s thinking, build community, and make better-quality decisions.
Call us if your team needs to:
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Do strategic planning.
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Plan and manage projects.
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Hold social impact discussions.
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Make strategic growth decisions.
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Change or create new personnel policies.
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Write up next year’s team workplan.
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Define the team’s or organization’s purpose, vision, and mission.
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Explore ways to build new business.
For more information or to schedule an appointment, call 703-951-6647.
Maybe you're already familiar with the concept of emotional intelligence, but you don't know a lot about your own skill level.
We use these skills to understand our own emotions, others' emotions, and manage our relationships and stress levels.
At CM&F, we are certified to offer the EQ-i 2.0 assessment, a robust assessment created by psychologists and used in professional settings for over a decade.
Learn more about your skills in:
- Self-perception
- Self-expression
- Relationships
- Decision-making
- Stress management
