Read about the story of how strategic facilitated sessions helped skyrocket one small business’s growth and led to multiple awards.

The third of three blog posts focused on difficult conversations in mission-driven organizations. Embracing the awkwardness of difficult conversations helps people get through them.

The second of three blog posts examining difficult situations commonly faced in mission-driven organizations - this post is on performance management conversations. Offers specific conversation starters and emotional management tips for nonprofit leaders.

The first of three blog posts examining difficult situations commonly faced in mission-driven organizations - How to serve more people with what is likely an ever-shrinking budget? Offers specific conversation starters and emotional management tips for nonprofit leaders.

Violence happens at work, in multiple forms. This post defines assault in a work context and offers steps to take, both for the person experiencing it and for the leaders who have to deal with the situation.

A list of open-ended questions geared toward leaders or managers observing conflicts on staff.

A post all about a short e-book written by the business’s founder, Active Listening for Managers. Designed to be a quick and easy read with high impact for all managers, the post explains what to expect from the book and where to buy it.

Active Listening for Managers will be available to buy wherever e-books are sold on Dec. 1, 2024 - a quick and easy read for busy managers who need their teams to work more cohesively.

Exploring employee engagement tips from a conflict professional.

When people choose mediation, they choose to chart their own path forward. It’s about self-determination. This is true both for lawsuits and for private mediations (those which do not have a legal case attached, such as workplace mediations).