The latest “Mediator Tips” will be offered in person at our workshop on April 4, 2019. The title is - simply - Resolve Conflict at Work. Register here (tickets are just $20 each).
It’s a small, intensive workshop limited to just 12 participants. The participants should be managers, especially:
someone new to managing a team,
someone who wants to better understand how to manage a team for minimal conflicts and optimal engagement,
or someone who’s been managing people for a while but is dealing with a lot of different personalities - or conflicts!
The workshop will cover how to build trust on your team in order to better manage conflict. We’ll also go over:
the impact of culture on conflict;
how to build trust on your team;
active listening skills;
identifying reactions to conflict (and what to do with that info);
resources to build your own ability to identify different emotional reactions;
and, when it’s best to...