Mediator Tips: Resolve Conflict at Work

The latest “Mediator Tips” will be offered in person at our workshop on April 4, 2019. The title is - simply - Resolve Conflict at Work. Register here (tickets are just $20 each).

It’s a small, intensive workshop limited to just 12 participants. The participants should be managers, especially:

  • someone new to managing a team,

  • someone who wants to better understand how to manage a team for minimal conflicts and optimal engagement,

  • or someone who’s been managing people for a while but is dealing with a lot of different personalities - or conflicts!

angy-man-yells-into-phone

The workshop will cover how to build trust on your team in order to better manage conflict. We’ll also go over:

  • the impact of culture on conflict;

  • how to build trust on your team;

  • active listening skills;

  • identifying reactions to conflict (and what to do with that info);

  • resources to build your own ability to identify different emotional reactions;

  • and, when it’s best to...

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