The latest “Mediator Tips” will be offered in person at our workshop on April 4, 2019. The title is - simply - Resolve Conflict at Work. Register here (tickets are just $20 each).

It’s a small, intensive workshop limited to just 12 participants. The participants should be managers, especially:

• someone new to managing a team,

• someone who wants to better understand how to manage a team for minimal conflicts and optimal engagement,

• or someone who’s been managing people for a while but is dealing with a lot of different personalities - or conflicts!

The workshop will cover how to build trust on your team in order to better manage conflict. We’ll also go over:

• the impact of culture on conflict;

• how to build trust on your team;

• active listening skills;

• identifying reactions to conflict (and what to do with that info);

• resources to build your own ability to identify different emotional reactions;

• and, when it’s best to...