Mediation is a tool to resolve conflicts that involves a neutral third party. The third party, usually a trained mediator, helps the parties in a dispute find a mutually satisfying way forward. The “parties” are the two people in conflict (it can also be two companies, or informal groups that are larger than just a single person on each side). To say they find a “mutually satisfying” way forward simply means that the resolution is voluntary; the mediator does not tell the parties they have to do anything.
It may go without saying, but the workplace is full of opportunities for conflict - and thus for conflict resolution, too! Some cultures welcome disagreements and open discussions; other places may claim to welcome open discussions but really try to shut down disagreements early on. Sadly, this winds up causing conflicts and discomfort to fester. A trained mediator can help resolve...
I created this business in June 2018, after being trained as a mediator here in Virginia. I knew a few things about myself:
Helping and serving people who are struggling is important to me.
I felt passionately enough about bringing mediation services to workplaces that I wanted to, metaphorically, hang out my shingle (start a real business, not just freelance).
I seemed to have a higher level of empathy and listening skills than the average person.
Today, less than two years into running this business, I have learned so much - still have so much to do to get to the thriving business in my vision.
And I am at home with two kids, my husband, and our dog, indefinitely, because of the first global pandemic in my lifetime.
Here’s what I know:
Emotions are running high for all of us right now, and they’re the emotions that are more difficult to deal with - fear, worry, anxiety, sadness, confusion, disappointment, boredom, anger… the list goes on....