10 Things to Know about Mediation at Work

mediation service Apr 05, 2021

1. What is mediation?

Mediation is a tool to resolve conflicts that involves a neutral third party. The third party, usually a trained mediator, helps the parties in a dispute find a mutually satisfying way forward. The “parties” are the two people in conflict (it can also be two companies, or informal groups that are larger than just a single person on each side). To say they find a “mutually satisfying” way forward simply means that the resolution is voluntary; the mediator does not tell the parties they have to do anything. 

 

2. Is mediation right for the workplace?

It may go without saying, but the workplace is full of opportunities for conflict - and thus for conflict resolution, too! Some cultures welcome disagreements and open discussions; other places may claim to welcome open discussions but really try to shut down disagreements early on. Sadly, this winds up causing conflicts and discomfort to fester. A trained mediator can help resolve...

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Compassion in a Time of Pandemic

Hi friends,

I created this business in June 2018, after being trained as a mediator here in Virginia. I knew a few things about myself:

  • Helping and serving people who are struggling is important to me.

  • I felt passionately enough about bringing mediation services to workplaces that I wanted to, metaphorically, hang out my shingle (start a real business, not just freelance).

  • I seemed to have a higher level of empathy and listening skills than the average person.

Today, less than two years into running this business, I have learned so much - still have so much to do to get to the thriving business in my vision.

And I am at home with two kids, my husband, and our dog, indefinitely, because of the first global pandemic in my lifetime.

Here’s what I know:

  • Emotions are running high for all of us right now, and they’re the emotions that are more difficult to deal with - fear, worry, anxiety, sadness, confusion, disappointment, boredom, anger… the list goes on....

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