“People are not respecting each other’s time or calendars. I think we need a communications training. Can you help us?”
“We need a training on managing remotely. Also, on how managers can help their teams not burn out. Can you help us?”
“We need a manager training. There’s a lot of burnout in our industry. Can you train our managers to have more empathy?”
These are real requests I’ve received from clients, clients with good intentions who wish to make positive change in their workplace. They want to inspire better manners, more positivity, better feedback and communication, more empathy and positive behaviors.
Yet the underlying issue here - ending the burnout epidemic - is not going to be solved just because someone does a training.
That’s the thing about burnout: it’s a multifactored problem that requires a complete change in how people work. One or two trainings, even those...
Remember April 2020? If you were like me, normal everyday actions like buying a cup of coffee or getting groceries filled you with anxiety or dread. Perhaps you'd stopped these actions entirely, making coffee at home from groceries delivered to your door.
Do you remember how you felt about work at the time?
Anxiety and stress at work has absolutely increased because of the covid pandemic, but I have stories about losing sleep at work and colleagues crying in their cars in the parking lot from years back.
Toxic coworkers, an always-on work culture, low pay, lack of health insurance or paid time off... the list of reasons we get burned out at work is a long one and covid-19 is only one of them.
So how do you build resilience, for yourself AND for people looking to your leadership?
The good news is, tools to build resilience for yourself will help others - through modeling and enforcing boundaries, self-care behaviors, and a growth mindset.