Mediation is a great way to resolve conflicts, and it can work well in a wide variety of settings. Here’s just a small list:
Workplace issues amongst coworkers
Performance management issues
Conflict between co-owners of a business
Civil matters like property ownership or damage disputes
Business-to-business conflicts about work quality
Family decision-making, such as help to make decisions essential to writing a will or financial planning
While mediators generally do not want to know much about the dispute in a specific case until they know all parties have agreed to mediation, it can be helpful for parties to understand some basics about mediation.
The mediator is an impartial third party. The mediator should have no interest in how the conflict will be resolved. If you feel like a mediator may be biased, speak up and ask them about it.
This is also why a mediator may ask you to stop telling them about your case early on - in initial phone...