Conflict Approaches, Pictured & Explained

Picture a pie.*

Your favorite pie. 

You’re hungry, and in the mood for dessert. You want that pie. You even want to eat the WHOLE pie! 

But there are others present. You know they want some pie too. 

Do you:

  • Insist it’s YOUR pie?
  • Decide to just make a bigger pie, so there’s enough for all?
  • Offer to split the pie evenly?
  • Give away your pie and go without?
  • Or, decide that maybe, even though it’s your favorite, you’ll just go without pie and get yourself something else...

I LOVE this example! And this perfect image to go with it, created by my friend Lauren Green in collaboration with Lizard Brain for Kate Morse Gigax.

The various attitudes toward pie represent conflict styles - everyone has a preference on how to approach conflict (strangely, my preferences are accommodating and competing…).

The 5 styles outlined in this image and represented by pie decision-making are:

  • Competing
  • Collaborating
  • Compromising
  • Accommodating...
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2 Chances to Learn Online This Month!

I’m super excited to partner with PATHZ and Arkin Youngentob, a division of Risk Strategies, to bring you two opportunities to learn to be a better communicator in February.

What you can learn:

  • What active listening means

  • How to listen to understand

  • What curiosity has to do with conflict & communication

  • Go-to questions to ask when conflict is brewing 

 

First up:

Listen! Can You? Listening Skills for Better Problem Solving

Too often, we listen to others while doing something else: composing our response, judging their behavior, thinking about what to eat for dinner, etc. In this live, interactive webinar we’ll talk about what it means to actively listen. That means listening fully, focused on understanding the other person’s perspective, without judgment. This live, highly interactive webinar will include an opportunity to practice active listening with a partner - from the comfort of your own home! We ask that participants use video if...

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