Gratitude at Work

It’s November, so you may have seen friends posting “I am thankful for…” daily posts on your favorite social media platform. Perhaps you do it yourself. Perhaps you think it’s appropriate around Thanksgiving, and it’s a touching, positive practice. Or, perhaps you think it’s just a schmaltzy, boring, or useless practice – one that has no place in your life.

The truth is, expressing gratitude has been correlated with a host of benefits – most notably, people who express gratitude tend to be happier, healthier, and less stressed. The field of positive psychology has found many reasons people should practice gratitude, and many ways to practice gratitude.

But all of this is about your personal life, right? Wrong! Imagine if you had a less stressed-out workplace, with healthier coworkers who were generally happier than they are now. Gratitude may be the key!

In the workplace, gratitude practices can include:

  • Give gifts in person.

    ...
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Mediate. Facilitate. Vote.

core beliefs voting Nov 03, 2018

I believe in the power of story-telling and listening. Stories are a natural, influential way to communicate. Of course, when stories are not listened to - not paid attention to - not understood, they lose their power. Listening with an open mind is a necessary partner to story-telling.

I also believe in a representative democracy, like the United States where we’re based and where I have always lived. An essential building block of representative democracies is that the best policies are created when everyone has a say in who leads the government.

Politics is an essential part of governing, because of the nature of our democratic society. If politics is all about elections, then it’s all about who is in charge of every law and regulation, from Social Security to the presence of a stop sign on your corner.

In both mediation and facilitation, listening is a core component to success - and a necessary input toward a resolution. In our society, voting is the main way...

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The Power of Graphic Facilitation

On Friday morning, I spent nearly 3 solid hours drawing. On my feet. With fancy markers. This is not my normal.

I’m a word person. I’m into language and reading. In my spare time I love crosswords and even word search puzzles. I rarely draw. And these days I’m also rarely on my feet for three hours unless I’m the one running a workshop!

So what was going on Friday morning? The Mid-Atlantic Facilitation Network’s workshop, Drawing for Graphic Facilitation, by Brian Tarallo of Lizard Brain Solutions. When you teach, it’s important to get people to do what they’re learning so they retain it. So, shortly after introductions, Brian got us all up and drawing - stick figures, symbols, shapes, connectors, callouts, containers, and more. Trust me, it was not high art… for most of us, anyway!

The first thing we did was draw a symbol that captured how we approach facilitation. Being forced to draw, in one minute, in a tiny space, this is what...

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What to Know Before You Mediate

mediation process Oct 16, 2018

Mediation is a great way to resolve conflicts, and it can work well in a wide variety of settings. Here’s just a small list:

  • Workplace issues amongst coworkers

  • Performance management issues

  • Conflict between co-owners of a business

  • Civil matters like property ownership or damage disputes

  • Business-to-business conflicts about work quality

  • Family decision-making, such as help to make decisions essential to writing a will or financial planning

While mediators generally do not want to know much about the dispute in a specific case until they know all parties have agreed to mediation, it can be helpful for parties to understand some basics about mediation.

Impartiality

  • The mediator is an impartial third party. The mediator should have no interest in how the conflict will be resolved. If you feel like a mediator may be biased, speak up and ask them about it.

  • This is also why a mediator may ask you to stop telling them about your case early on - in initial phone...

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How We Mediate

Mediation is a form of dispute resolution, meaning: If two people or businesses have a disagreement, a mediator will help them find a resolution. Mediation is typically categorized as a form of alternative dispute resolution. As in, mediation is an alternative to using lawyers and the legal system. So, instead of suing a person or company, a mediator can help people find a mutually acceptable resolution to their problem.

Bonus: Mediation is also quicker and cheaper than the courts.

The main ways in which mediation is different from using lawyers and judges are:

  • Mediation is confidential. Courts are typically public.

  • Mediation is voluntary. Courts generally impose consequences if a party does not show up.

  • Mediation is all about self-determination - in other words, the parties create their own solutions. In a court, a judge decides for the parties.

Often, mediators are attorneys who recognize the fact that their unique skill set is not actually best suited to all cases. So...

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Make Your Meetings Useful

Ever hear someone complain that they can’t get anything done because “I’m in meetings all day!”

Hanging out with friends is one thing – no one really wants a plan or an agenda if you just want to spend time with people you like. But work is different. Everyone has the same goal (or complementary goals) – to do a good job, to make money, to provide a service, to sell to customers. Work meetings should move everyone closer to the goal, not farther from it.

So how do you make your meetings useful?

  • Know your purpose.

    Notice I did not say “topic.” Anyone can have a topic. That’s just the thing we’re talking about. In contrast, “purpose” implies a goal. There is a reason that people need to have an in-person conversation about, well, whatever the topic may be. What is everyone trying to accomplish together? How will this meeting make it happen? That’s your goal.

  • Only invite necessary people.

    I’m sure...

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What to Expect in Professional Facilitation

facilitation Sep 24, 2018

To facilitate simply means to make something easier. Professional facilitation services make meetings go more smoothly. An outside facilitator is especially helpful when your meetings require decisions. And honestly, why have a meeting where a decision isn’t necessary?

 

For example, if your group needs to discuss:

  • Project updates and management issues

  • A strategic growth direction

  • Creating or updating a strategic plan

  • A potential policy change

then bringing in a facilitator from outside your organization lays the foundation for a successful discussion.

 

A professional facilitator will help your group:

  • Stay focused and timely.

  • Ensure all voices are heard.

  • Create decision-making criteria before an idea takes hold.

 

So how does facilitation work at Chantilly Mediation and Facilitation? Every facilitation engagement is unique. The process is customized for your group’s needs, from timing and space to considerations for personalities on the...

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