Listen! How to Be a Better Manager

Be the leader they trust. Empower your team to do better, using empathy.

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Is this class right for you?

This class is right for you if you seek to empower your team with empathy, knowing this "soft" skill increases profits and productivity.

When you take this course, you'll create your own, custom blueprint for managing with empathy - your way, in your company, for your team. 

You get 8 modules with multiple lessons about:

  • Emotional intelligence
  • Empathy
  • Active listening
  • Building trust 

Once upon a time, I was a manager who was super stressed, all the time. I carried my stresses home with me, and they affected how I interacted with people at home AND at work. 

I'll never forget how ashamed I felt once, because I spoke abruptly - ok, I yelled - at someone I supervised. And all she'd done was interrupt me in a task to ask a question. My behavior was completely uncalled for. 

That launched me on a journey to understand more about - wait for it - happiness.

You probably thought this launched me to understand how to become a better manager. But the truth is more selfish. I knew I was stressed and unhappy, and realized that affected my relationships with people at work (and at home).

But I just really wanted to feel happier. 

Well, the more I learned about happiness, the more I learned about:

  • Human connection
  • Empathy
  • Active listening
  • And, the importance of feeling happy at work - at least if you wanted your work to have an impact on people. 

Maybe that last point is a total surprise for you - Or maybe you're someone who reads it and thinks, "Duh."

It took me some time and reflection to put two and two together and get to four - I had been thinking about the happiness class that started this journey for me as a totally personal thing, and then one day I realized - it's not just personal. 

How we feel affects every part of our lives. The old stereotype of a professional or a leader as someone who is lonely, who has no emotions, or at least doesn't express any, who has no doubt and always knows the right thing to do (and who is white, and male, and probably older than 40) - 

That's all fake. 

The real key to being the leader people trust and want to follow is to be yourself and seek to connect to others. (No matter what your race, ethnicity, gender, age, or other identify factor is.)

The purpose of this course is to help you understand both some theory and some practical tips for how to do that. 

I created the content in this course as a workshop that I sold (still sell) to companies. We all spend too much time working to not be happy at work, and most of the stress people feel at work comes from other people - especially managers. 

Then I thought about the structure I worked in when this whole journey started. The managers I worked for were unlikely to pay to bring in an outside trainer to do a live workshop about empathy, listening, trust, and happiness. Too soft a topic, and too many other priorities for their limited resources ($). 

To offer the knowledge more broadly, I recreated the workshop as this online, self-paced opportunity for managers looking to skill up - and feel happier and less stressed - on their own time. 

I hope you'll join me on this journey. And if not, that's cool - you do you. Be yourself. Try to connect with folks. Know you won't always get it right, but keep trying anyway. 

Empathy is the key to change.

Thanks for reading.

Oh, and that happiness course I mentioned? Millions of people have taken it - and last I checked it's still free - check it out

All The Tools You Need To Be the Manager They Trust

You want more information? Take a look at the course topics below. And, when you follow the link to the course page below, you'll see testimonials from real people, too. 


Learn the basics of emotional intelligence.


Gain a deep understanding of empathy.


Create your custom plan to manage your team.

Listen! How to Be a Better Manager

Learn to build trust on your team using emotional intelligence, empathy, and active listening. 

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